Return Policy: In the event that an item needs to be returned, you can contact us by e-mail or fax for a Return Authorization Number ( RAN ). Items shipped to Turfmaster without a RAN will be returned to sender at senders cost. Please include the following information when applying for a RAN; Name, Business and or Company name, Physical address, E-mail, Phone number, Very important: Copy of original invoice and reason for returning.
Please note: Items can only be returned within 14 days of purchase. No refunds or returns on items that was installed or used, electrical or was a special order. All items must be in new condition in their original packaging in resellable condition. Freight charges are not refundable and customer is responsible for shipping cost of returns. A 25% restocking fee will apply to all returns.